DDEE.AI TERMS OF SERVICE

Last Updated: February 7, 2026|Effective Date: February 2026

These Terms of Service (“Agreement”) govern access to and use of the DDee.ai platform and related services (the “Services”) provided by DDee.ai, Inc., a Delaware corporation (“DDee.ai,” “we,” “us,” or “our”).

By accessing or using the Services, Customer agrees to be bound by this Agreement.

If Customer is entering into this Agreement on behalf of an entity, Customer represents that it has authority to bind that entity.

1. Definitions

  • “Customer” means the entity entering into this Agreement.
  • “Authorized Users” means employees, contractors, or advisors authorized by Customer to use the Services.
  • “Customer Data” means documents, financial information, leases, rent rolls, and other materials uploaded to the Services.
  • “Output” means AI-generated analysis, abstractions, reports, or exports produced by the Services.
  • “Order Form” means a mutually executed document specifying subscription term, pricing, and scope.

2. Services

DDee.ai provides an AI-powered commercial real estate due diligence platform that enables:

  • Document classification and inventory
  • Lease abstraction and analysis
  • Financial statement processing
  • Risk and compliance review
  • Export and reporting functionality

DDee.ai may update or improve the Services at any time provided such updates do not materially degrade core functionality.

3. Access and License

3.1 License Grant

Subject to this Agreement and payment of applicable fees, DDee.ai grants Customer a non-exclusive, non-transferable, limited license to access and use the Services during the subscription term.

3.2 Restrictions

Customer shall not:

  • Reverse engineer or attempt to extract source code
  • Circumvent security measures
  • Use the Services for unlawful purposes
  • Resell or sublicense the Services
  • Use the Services to train competing AI models

4. Customer Responsibilities

Customer is responsible for:

  • Ensuring Authorized Users comply with this Agreement
  • Maintaining confidentiality of login credentials
  • Reviewing and validating Output before relying on it for financial reporting, investment decisions, or regulatory filings
  • Maintaining appropriate internal controls over financial reporting

DDee.ai does not replace Customer’s professional judgment, audit controls, or regulatory compliance processes.

5. Customer Data

5.1 Ownership

Customer retains all ownership rights in Customer Data.

5.2 License to Process

Customer grants DDee.ai a limited license to process Customer Data solely to provide the Services.

5.3 AI Processing

Customer acknowledges that:

  • AI models may be used to process Customer Data
  • Customer Data is not used to train public foundation models
  • Processing occurs in secure, access-controlled environments

6. Confidentiality

Each Party agrees to protect the other Party’s Confidential Information under the terms of the Mutual NDA or, if none exists, under confidentiality obligations consistent with reasonable industry standards.

7. Data Security

DDee.ai implements administrative, technical, and organizational safeguards aligned with SOC 2 and industry standards, including:

  • Encryption at rest (AES-256)
  • Encryption in transit (TLS 1.3)
  • Role-based access control
  • Audit logging
  • Incident response procedures

Details are available in DDee.ai’s Security Whitepaper.

8. Subprocessors

DDee.ai may use subprocessors to provide the Services. A current subprocessor list is available upon request. DDee.ai remains responsible for subprocessors’ compliance with this Agreement.

9. Fees and Payment

Fees are specified in the applicable Order Form.

Unless otherwise stated:

  • Fees are non-refundable
  • Payment is due within 30 days of invoice
  • Late payments may accrue interest at 1.5% per month

10. Term and Termination

10.1 Term

This Agreement continues for the term specified in the Order Form unless terminated earlier.

10.2 Termination for Cause

Either Party may terminate if the other materially breaches and fails to cure within 30 days.

10.3 Effect of Termination

Upon termination:

  • Customer access will be disabled
  • Customer Data will be retained for up to 30 days for export
  • Thereafter, data will be securely deleted unless otherwise agreed

11. Warranties

DDee.ai warrants that:

  • It has the authority to provide the Services
  • The Services will materially conform to documentation

EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED “AS IS.”

12. AI and Analytical Disclaimer

Customer acknowledges:

  • Outputs may contain inaccuracies
  • AI-generated abstractions require review
  • DDee.ai does not guarantee accuracy of extracted financial or lease data

Customer remains solely responsible for validating Outputs prior to reliance.

13. Indemnification

13.1 By DDee.ai

DDee.ai will indemnify Customer against third-party claims alleging the Services infringe intellectual property rights.

13.2 By Customer

Customer will indemnify DDee.ai for claims arising from:

  • Customer Data
  • Customer misuse of the Services
  • Regulatory misuse of Outputs

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Neither Party shall be liable for indirect, incidental, or consequential damages.
  • DDee.ai’s total liability shall not exceed fees paid in the twelve (12) months preceding the claim.

15. Insurance

DDee.ai maintains commercially reasonable levels of:

  • Cyber liability insurance
  • Errors and omissions coverage

Certificates available upon request.

16. Compliance

DDee.ai supports Customer compliance with:

  • SOX Section 404 (supporting controls only)
  • GDPR and CCPA
  • Industry-standard security frameworks

17. Governing Law

This Agreement is governed by the laws of the State of Delaware.

18. Miscellaneous

  • Entire Agreement
  • No waiver except in writing
  • Assignment permitted in connection with merger
  • Electronic signatures permitted